Returns & Exchanges
We take pride in the craftsmanship of our Japanese-made shirts and offer a 30-day return window for products in their original, unworn condition. Please note that items that have been laundered, altered, or used cannot be accepted for return or exchange.
Verify Eligibility
Ensure your items are in original condition with all tags attached and packaging intact within 30 days of delivery.
Contact Support
Email our global customer service team with your order number to receive a Return Authorization and the correct return shipping address.
Package and Ship
Securely pack the items in their original box and ship them via a trackable courier service of your choice.
Quality Inspection & Refund
Once our warehouse team inspects the garment, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing